Effective Date: 1-Jan-2025
TruBest (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.trubestpets.in (the “Site”). By using our Site, you consent to the practices described in this policy.

1. Information We Collect
We collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party payment processors)

b. Non-Personal Information

• IP address
• Browser type and version
• Device type
• Pages viewed and time spent on the Site
• Referring website or search query

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies help us analyze web traffic, customize the Site, and remember your preferences.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Communicate with you about your orders, inquiries, or promotions
• Improve our products, services, and website functionality
• Personalize your shopping experience
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service providers: Third-party companies that help us operate the Site, process payments, or deliver orders
• Legal authorities: When required by law or to protect our rights
• Marketing partners: For sending promotional emails or advertisements, with your consent

4. Your Choices

a. Managing Cookies

You can manage your cookie preferences through your browser settings. Disabling cookies may impact your ability to use certain features of the Site.

b. Updating Your Information

You can update your personal information by contacting us at mailtotrubest@gmail.com.

c. Opting Out of Marketing

You can opt out of promotional communications by clicking the “unsubscribe” link in our emails or contacting us directly.

5. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

TruBest
mailtotrubest@gmail.com
+91 7330910563